Privacy Policy

​SupportLine Tax & Consulting Ltd (company number 16478165) is the data controller for personal data processed in connection with its services. The practice is registered with the Information Commissioner's Office under reference ZB926841.

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Information collected

​Names, contact details, dates of birth, identification documents, National Insurance and Unique Taxpayer Reference numbers, company details, financial and tax records, and correspondence with HMRC and Companies House.

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Why it is collected

​To provide the services agreed with you, to comply with legal obligations including the Money Laundering Regulations 2017 and tax administration requirements, and to maintain records of the work carried out.

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Legal basis

​Performance of a contract, compliance with legal obligations, and legitimate interests in operating the practice and responding to enquiries.

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Who it is shared with

​HMRC and Companies House where the practice acts as your agent; identity verification providers used for anti-money laundering checks; accounting software providers used to maintain records; and the National Crime Agency where reporting is required by law. Personal data is not sold or used for marketing.

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How long it is kept

​Client records and anti-money laundering documentation are retained for at least six years after the engagement ends, in line with legal requirements. Enquiries that do not result in an engagement are deleted within twelve months.

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Your rights

​You may request access to your personal data, correction of inaccurate data, erasure where no legal obligation to retain it applies, restriction of processing, and portability. Requests should be sent to enquiries@sltaxuk.co.uk.

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Complaints

​If you are not satisfied with how your personal data is handled, you may complain to the Information Commissioner's Office at ico.org.uk.

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Security

​Personal data is held on secure systems with access limited to those who need it for the work.

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Last updated: September 2026